Cathy via Google

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Kind, courteous and quick! I’ve been twice, once when extremely busy, and once when more quiet.. Although I had to wait a bit the first time, it was completely appropriate for the number of folks waiting. Both providers and all of the staff were pleasant and friendly both visits, which says a lot, because sometimes it’s not easy to be kind and courteous when you’re swamped and overloaded with patients

Briana via Google

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I heavily rely on Baystate urgent care when I’m not feeling well. I run a home daycare so I can’t afford to be out of the office long, Baystate urgent care always gets me back on my feet. Highly recommend all of their wonderful doctors.

Cynthia via Google

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I checked in online and when I arrived, I was seen at that expected time. The checkin process on-site was pleasant and fast. Once in the exam room I felt that I was listened to and and examined thoroughly. Checkout was also easy. Professional and courteous staff.

Neil via Google

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Very proffesional, informative and curtious staff. Came in the office with bad chest congestion and shortness of breath with low oxygen level. After receiving a breathing treatment and Steriods i feel 100% better. Thanks to everyone involved with my care, you guys are Awesome.

Amadeus via Google

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They are very well set up and have had all the necessary equipment to thoroughly and effectively treat me every time I have gone in. More importantly the staff are very kind and make me feel at ease, no matter what level of emergency I am dealing with. I highly recommend this place if you want to be treated like a person and not a number. A+++