Baystate Health Urgent Care

Longmeadow | Feeding Hills | Westfield

Open 7 Days a Week | Most Insurance Accepted

Reviews

Jeffrey Bampos
Jeffrey Bampos
14:22 24 Feb 20
Very sick. No good answers. Going to my Primary. I usually get piece of mind here but not this time!
Cindy Olson
Cindy Olson
19:58 03 Feb 20
I was very impressed with this urgent care the staff was excellent and so friendly Minimal wait time. Excellent ... careread more
Cathy Robare
Cathy Robare
15:32 31 Jan 20
Kind, courteous and quick! I’ve been twice, once when extremely busy, and once when more quiet.. Although I had to... wait a bit the first time, it was completely appropriate for the number of folks waiting. Both providers and all of the staff were pleasant and friendly both visits, which says a lot, because sometimes it’s not easy to be kind and courteous when you’re swamped and overloaded with patientsread more
briana calabrese
briana calabrese
14:38 27 Jan 20
I heavily rely on Baystate urgent care when I’m not feeling well. I run a home daycare so I can’t afford to be out... of the office long, Baystate urgent care always gets me back on my feet. Highly recommend all of their wonderful doctors.read more
Karyn Shannon
Karyn Shannon
15:25 25 Jan 20
Went in to urgent care after a visit to ER which was an unsuccessful event. Dr Joe went above and beyond to get... results from hospital and treat the current problem. Thank you Dr Joe and staff for your efficiency and commitment!!read more
Marjory Moore
Marjory Moore
14:12 04 Jan 20
Visited this urgent care on 1/4/2020 Staff was pleasant and efficient. The nurse was friendly and professional. The... facility was spotless and waiting area had plenty of seating and a TV. The PA I saw was kind and listened to what I said. Treated my symptoms and was professional in doing so. I have never had a most positive urgent care experience than I did at this location. I was also in and out in under 20 minutes! Excellent services at this facilityread more
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Michelle Cooper
Michelle Cooper
18:55 02 Feb 20
The staff at this Baystate Urgent Care in Feeding Hills were amazing. I went in with flu like symptoms but while i was... there i had an emergency situation happen and they had to call an ambulance. The way they all worked together to do what they had to do and they stayed by myside so I knew i wasn't alone. They explained everything there were doing to me so i knew what was happening the whole time. I would definitely recommend them!!read more
Adrienne DeLoreto
Adrienne DeLoreto
16:53 31 Jan 20
I was really sick all night so I went on line to schedule an appointment for 8:15 am. I was very happy with the care I... received. Very nice people and doctor was great.read more
Jessica Cleveland
Jessica Cleveland
19:53 04 Jan 20
I made an appointment online so I wouldn't have to wait in the waiting Room. I found someone to watch my kids so I... could be seen by a doctor to day. After I drove all the way across town and checked in I was told it would be at least another hour before I would be seen. What is the point of taking appointments if they don't mean anything?read more
Tina Walker
Tina Walker
00:02 30 Oct 19
Wow. I just had the most amazing visit with my 24-year-old daughter who has special needs. We were treated with... patience and respect by everyone at this office and I would highly recommend only going here if you need urgent care.read more
Linda Heinze
Linda Heinze
23:17 13 Oct 19
I was happy with the care received on Sat and impressed when I received a call the next day from the same MA- that... treated me on Sat. I had to call them back on Sun late afternoon as I was having an issue with the splint causing pressure. They took me right in and made a new one and my ankle felt much better! ☺️read more
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Baystate Health Urgent Care - Westfield
3.9
Based on 11 reviews
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francis powers
francis powers
15:14 14 Feb 20
Made an appt online. Logged in when I arrived. Waited a short time past appt time, not bad. The personnel were... efficient and courteous. All good.read more
T
T
15:27 11 Feb 20
First time user of facility.I became very sick over wknd with flu like symptoms. Even though I have a Dr in town, I... booked an appointment online Sunday night for 8:15 am Monday at Urgent Care. (My dr doesn't open till 9, and then who knows what time I could get in.)The Urgent Care folks served my needs 100% and I was pleasantly surprised that my co-pay was the same as if I had seen my Dr (I thought it would cost more because of the "urgency.")One suggestion tho: when pulling into street of building, there is a glass door with urgent care logo/info. I entered via this door (because I thought I was supposed to) but then could not tell where I should go. There were 3 locked doors, a stairwell to 2nd floor and another door into hallway with no signage. Mind you, I was one sick puppy, and not of right mind, but it would be helpful for those who are new who enter through this doorway to know where their next step should be. Once I got where I needed to be, the staff was great. Today is only Tuesday, I have to give more time to see if their diagnosis and med work.read more
Diane Dipietro
Diane Dipietro
14:23 29 Jan 20
Very pleasant efficient staff! Great doctors and NPs.
Cynthia Walder
Cynthia Walder
14:36 28 Jan 20
I checked in online and when I arrived, I was seen at that expected time. The checkin process on-site was pleasant and... fast. Once in the exam room I felt that I was listened to and and examined thoroughly. Checkout was also easy. Professional and courteous staff.read more
Ariana Carrucini
Ariana Carrucini
19:03 15 Sep 19
I have gone here since it opened it used to be Noble Express. I have always received excellent treatment and will... continue to go . I highly recommend this place to go for any and all your urgent care needsread more
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